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NIB (6)
Making a claim (1)
How do I make a claim and what documents do I need?
Managing an existing claim (3)
I'd like an update on my claim
What is an excess and how do I pay it?
How will my claim be paid and when?
Other FAQs (9)
Privacy Policy
Cookie Policy
How secure is my information?
View all 9
About COVID-19 (5)
My trip's been cancelled
I've tested positive before my trip
I've tested positive whilst away from home
View all 5
Getting in touch (3)
Getting in touch
I'm unhappy with my claims decision
How do I make a complaint?
Emergency 24h medical help (1)
Medical emergency 24/7 - Help whilst you're abroad